1. WHAT PAYMENT METHOD ARE ACCEPTED?
There are four payment methods to choose from:
1. PayPal;
With PayPal you can pay safely wherever you are.
Accept credit cards Visa, MasterCard, Maestro and your PayPal account.
100% secure
2. Bank transfer;
With this method you pay in advance the products you have ordered; after receiving the email ( info@eyesonline.it) or fax to 072135642 of the bank transfer, EYESONLINE will ship.
FROM 25/11/2019 the new IBAN is active: IT07R0311113301000000015597 registered to ISTITUTO OTTICO CIARONI s.a.s. - Via Passeri, 23 - 61121 PESARO (PU) c / o UBI BANCA S.p.A. Pesaro - P.zza Garibaldi Branch 22
3. Payment on postal current account;
In this way you pay for the products you have ordered; after receiving the email at info@eyesonline.it or by fax (0721/35642) of the payment, EYESONLINE will ship.
Postal coordinates: c / c n. 94804853 registered to the ISTITUTO OTTICO CIARONI s.a.s. - Via Passeri, 23 - 61121 PESARO (PU)
4. Cash on delivery;
By choosing this payment method you pay at the time of delivery to the address you provide us, with a contribution of € 3.50.
The shipment takes place by express courier.
2. IS IT SAFE TO PAY BY CREDIT CARD THRIUGH THE INTERNET?
The site offers the greatest guarantees in the field of electronic commerce, in fact, your personal data, the credit card number, the products ordered and anything else are exchanged through the Internet in an encrypted (not decipherable) manner
All these data are not managed directly by EYESONLINE but by PayPal or Ubi Banca through the online payment service of SIA-SSB both as regards the security of the credit card transaction and for the management of data confidentiality.
As EYESONLINE buyers you will receive the order confirmation by email and you can return to the site at any time to check the status of the order, simply by following a link that will be sent to you in the email.
3. WHAT ABOUT SHIPPING RATES?
For orders over € 29.90 shipping in Italy is always free. For amounts less than € 29.90 the cost of transport will be calculated based on the weight of the items ordered. For Italy, sunglasses always have free shipping.
Shipping rates are shown below when they are not included in the free ones.
DESTINATION / PRICE
ITALY | 4,90 € |
UE - EUROPEAN UNION Austria, Belgium, Denmark, France, Germany, Greece, Ireland, Luxembourg, Monaco, Netherlands, Portugal, San Marino, Spain, Sweden, United Kingdom, Vatican. |
18,08 € |
USA - CANADA Andorra, Canada, Liechtenstein, Norvegia, Porto Rico, Svizzera, Turchia, USA. |
30,99 € |
AUSTRALIA - SOUTH AMERICA Argentina, Australia, Brazil, Chile, Japan, Mexico, New Zealand, South Africa. | 49,06 € |
REST OF THE WORLD | 69,72 € |
4. WHEN WILL MY ORDER ARRIVE?
Contact lenses and liquids - immediately or within 2/3 working days if not in stock *
Sunglasses - immediately or within 4/5 working days if not in stock *
* barring unforeseen events that will be promptly communicated to the customer.
5. WHAT HAPPENS IF I AM NOT SATISFIED WITH THE PRODUCTS?
We can refund you without asking questions or asking for explanations (pursuant to Legislative Decree 22/5/99 n ° 185).
For more information on the procedure to be followed in the event of withdrawal, see the Right of Withdrawal.
6. ARE THE GRADUATED CONTACT LENSES AND THE LIQUIDS FOR THEIR MAINTENANCE TAXABLE DEDUCTIBLE?
Yes, this type of product is fiscally deductible as it is comparable to medical expenses. Our site will issue a receipt or invoice to those who request it in the appropriate field of the order form.
7. OTHER QUESTIONS
If you want to ask us other questions directly, write to info@eyesonline.it or call n. green 800 001 300 or use whatsapp 338 368 8783.